0330 133 7648

Hire Controller Application

Quirky Hire is a reliable and customer-focused equipment hire company. We provide a wide range of tools, machinery, and specialist equipment to both commercial and domestic customers. Our goal is to deliver efficient, professional, and timely hire services that support our clients’ projects from start to finish.

We are looking for an organised and service-driven Hire Desk Controller to join our team. This role is central to ensuring the smooth running of our hire operations. You will be responsible for handling customer enquiries, coordinating equipment bookings and deliveries, and maintaining accurate hire records.

  • Very competitive salary and benefits package
  • Be part of a growing, energetic company with a unique approach
  • Opportunities for training and career progression

Key Responsibilities

  • Respond to customer hire enquiries via phone, email, and in person
  • Advise on equipment availability, pricing, and delivery options
  • Process hire contracts, orders, and returns using the internal system
  • Coordinate with transport and workshop teams to schedule deliveries and collections
  • Build and maintain positive relationships with customers
  • Monitor ongoing hires and off-hire notifications
  • Address customer queries and resolve issues promptly and professionally
  • Ensure administrative records are accurate and up to date
  • Support the wider team with general office and operational duties
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We’re dedicated to providing you with top-quality equipment and tools, along with outstanding customer service.
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